Date: 6 - 7 June 2019
Time: 08:30-16:30

This course develops your ability to focus on your outcome, tune in to your audience and develop your message for clarity and impact. Your ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. The communications skills covered in this course will increase your ability to exercise choice and control for every type of conversation, influence without authority and improve quality of relationships and productivity.


Course Content:

When you understand all the elements involved when people communicate, you can learn to influence not only your own communication, but the communication of others. Advanced communication skills are leadership skills. They guide and direct communication between yourself and others so that you can achieve your goals and outcomes.

  • Module 1: Advanced Communications Skills
  • Module 2: Review of Communication basics
  • Module 3: Examining the Communication Process
  • Module 4: Internal Representation
  • Module 5: Building Rapport
  • Module 6: Effective Business Writing
Post Course Assistance

“Contact the Coach” – Learning for Business Results

Raising the Standards offers a continued learning relationship providing free access to post course support to embed the knowledge gained. Our advisors are subject matter experts in each area of specialisation.

Delegates can “Contact the Coach” for support, information or assistance with additional questions regarding the application of theory covered during the course.