Effective and efficient administration in the public sector is key to a successful economy. This workshop is aimed at rapidly building the skills base within the public sector.

The importance of the ethical base on which public service is based is reflected in this course. It will ensure that the quality of education and training in the public sector is enhanced and of a world-class standard.

This workshop will allow learners not only to develop their knowledge and skills but will also enable them to benchmark their competence against international standards and contribute to building an effective and efficient public sector for all South Africa.

Public Management and Administration is designed for those who work within or serve national government departments, provincial government departments, government agencies and local authorities.  (Based on Programme Code:  SAQA 93812, Level 5)

Course Outcomes:

By attending this course, delegates will be able to:

  • Demonstrate knowledge and understanding of the public management environment
  • Apply management principles in a work based context
  • Use technology to communicate effectively
  • Conduct basic research
  • Manage information in a public management context
  • Analyse the political, social, economic and legal environments of public sector organisations
  • Acquire skills in written communication, planning, budgeting, decision making and collaboration
  • Demonstrate awareness of ethical issues and problems in public organisations
Course Outline:
  • Module 1:  Basic principles and theories of management
  • Module 2: The Public sector
  • Module 3: Communication
  • Module 4: IT in the workplace
  • Module 5: Office professionalism
  • Module 6: Information Management
Post Course Assistance:

“Contact the Coach” – Learning for Business Results

Raising the Standards offers a continued learning relationship providing free access to post course support to embed the knowledge gained. Our advisors are subject matter experts in each area of specialisation.

Delegates can “Contact the Coach” for support, information or assistance with additional questions regarding the application of theory covered during the course.

Need to roll out training for a group in your organisation and worried about the cost?

Raising the Standards offers a special fee for all in-house group bookings