Don't let your words get the better of you!

It is time to explore the underlying values and attitudes which convey respect when communicating.

This course provided by Raising the Standards Solutions is approved and accredited by Services SETA - Unit number: 12153

Do you want to communicate effectively in the business world?

You will need to prepare clear, concise and professional English written communication.

While first language speakers will benefit by refreshing their knowledge and skills, the course is especially helpful to second language English speakers.

  • Learn a method for continuously improving your writing skills based on Action-Reflection
  • Revisit the rules of proper grammar and understand sentence and paragraph fundamentals
  • Apply essential verbal and non-verbal strategies for effective communication
  • Structure and compose a variety of texts using simple language to effectively communicate a message to a specific audience
  • Match the type of communication purpose with the most appropriate channel for the receiver
  • Write professional letters, memoranda, e-mails, reports and proposals by reviewing standard templates and customizing these to your work context.
  • Apply effective language skills through correction of grammatical mistakes in written texts
  • Be confident to prepare and deliver a professional written presentation within a business context
  • Review errors and assess accuracy through rigorously applying a checklist to your texts
  • Learn the value of professional written communication in building good client relationships

Stop being misunderstood

Let us help you develop the knowledge, skills and capabilities for effective business writing


We tick all the boxes when it comes to your training requirements!


Raising the Standards Solutions is an approved and accredited Services SETA Training Provider in South Africa (Unit number: 12153).


Our training will ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance.


The focus of our training is to ensure that the knowledge acquired is applied successfully, making a visible difference to work performance in the business environment.


Module 1: Understanding Communication

•The purpose of communication •Choosing the appropriate communication channels •Overcoming the barriers to communication

Module 2: Action-reflection approach to writing

• The importance of good sentence and paragraph construction •Preparing your ideas using tree diagrams •Finding the appropriate tone

•Identifying common grammatical errors

Module 3: Writing professional business documents

•Letters •Memoranda •Reports •E-mails •Proposals

Module 4: Deliver professional presentations

•Prepare a written report •Design your presentation •Review your presentation strengths and weaknesses

Module 5: Using checklists for reviewing your writing

•Content •Organisation •Style •Grammar

Don't just our word for it

Discover what delegates think of our training

“The fact that real life experiences were used to demonstrate made it easier and much more relatable”

“The facilitator was very friendly and passionate about the course and showed in-depth knowledge on the topics discussed”

“I am happy with everything, it was well presented and very knowledgeable”

Are you ready to improve your business writing skills?

Fill in the simple form and we will contact you!

Can't wait? Call our offices on 012 430 2101 now.

Did you know this course can be held at your office?

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