MS Outlook when used properly can help you keep on top of your day and ensure that you are organised and can control everything from one place.  It is a great time management tool!


By attending the course delegates will be have:

  • A sound practical knowledge of Outlook and the advanced features
  • Confidence in using Outlook and know how to set up rules to filter emails, use templates and forms to customise emails
  • The knowledge of how to simplify email communication, enhance group planning, scheduling of meetings and access the information needed all from one place

Want to have this course in-house?

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Module 1:  Customising Outlook

  • Using the Ribbon and Backstage view
  • Using the reading pane
  • Customising view settings

Module 2:  Messages

  • Using instant Search
  • Creating search folders
  • Customising messages
  • Different message formats
  • Message handling (replies and forwards)
  • Advanced e-Mail options

Module 3:  Mailbox Cleanup

  • Checking your mailbox size and finding large messages
  • Saving attachments outside of your email
  • Using the Junk Mail filter
  • One stop cleanup using Mailbox Cleanup

Gain a sound practical knowledge of Outlook and the advanced features