When are you ready to give feedback to a subordinate or colleague?
At Raising the Standards we have ‘Feedback Friday’s’. We also have “Make it Happen Mondays” and “What’s New Wednesdays ”. But ‘Feedback Fridays’ are my personal favourite. It is on this day that I get to sit with each team member and give them feedback on:
- What I appreciated about what they have done during the week. Recognising their growth and specific actions they have taken that have contributed to who we are as a team and company.
- Which areas I have noticed will require development.
The main reason, I love Feedback Fridays (except for upcoming weekend of course) is that my team members each get an opportunity to tell me what they believe I did well the previous week. Even more importantly, my team gets to tell me where I need to improve to assist them in their growth and as a leader. This kind of feedback is invaluable for any leader who knows that it is our responsibility to get better at who we are and what we do if we want to make an impact.
To ensure that these interactions do no harm and add value to who we are at work and in life, we apply Brene Brown’s ‘I know I’m ready to give feedback when:’ checklist:
- I’m ready to sit next to you rather than across from you
- I’m willing to put the problem in front of us rather than between us
- I’m ready to listen, ask questions and accept that I many not fully understand the issue
- I want to acknowledge what you do well instead of picking apart your mistakes
- I recognise your strengths and how you can use them to address your challenges
- I can hold you accountable without shaming or blaming you
- I am willing to own my part
- I can genuinely thank you for your efforts rather than criticise you for your feelings
- I can talk about how resolving these challenges will lead to your growth and opportunity; and
- I can model the vulnerability and openness that I expect to see from you
By the way the above list is not only useful at work; it really helps when we want to provide and receive feedback in our personal lives.
Something to think about on “Thinking Thursday”.